Where to go from go-live

29/03/2021

Combining our CMS with a skilled-up digital team can deliver a great member experience. With the right approach, digital can deliver an uplift in member numbers, cost savings, improved productivity and more:

The FMB team has seen a 30% increase in online memberships after their new website went live. Read the case study
Within the first month alone, the Twins Trust membership base grew by 15%. Read the case study
The time required to process SOE’s applications has decreased; down from 2-5 days to 24 hours at most. Read the case study

Go-live is just the start

Usually websites see an uplift at the point of launch but need to be nurtured over time to keep the momentum going. How can your website continue to showcase digital excellence?

Successful, transformative digital approaches combine strategy, high-performing and ideally integrated systems with an empowered and enthused team to deliver ongoing content and improvements. It takes an understanding of user needs and business priorities paired with technical know-how to take a platform further and truly capitalise on its capabilities.

How we make it happen for our clients

At Pixl8, when we deliver much more than a new system to our clients. Beyond go-live we offer a range of services that not only deliver but anticipate customer needs. We can find ways to boost conversion rates and engagement as well as set up and analyse Google Aanalytics goals and surveys.

Our creative and technology experts provide guidance along some or all of these stages:

Discovery

New digital projects are usually started with an in-depth discovery phase to truly understand the requirements and objectives of our clients. Through a series of interactive workshops, we work with them to scope out a solution that meets their needs, and then some.

Open communication

During the development of a new digital solution, it’s vital to keep communication ongoing and open. An atmosphere where feedback and concerns can be voiced confidently helps to ensure that deliverables meet everyone’s expectations.

Empowering teams

We want our clients to feel confident and empowered to make the most of their systems. This means, we train their teams with a train-the-trainer approach and offer free, monthly tech catch ups with our team to encourage ongoing, shared learning.

Digital MOTs

We want to be ahead of the game for our clients; capitalising on opportunities as well as addressing issues which can arise in the dynamic digital environment. That’s why we recommend reviewing the state of your systems periodically to swiftly adapt to changing needs. For this, an outside-in perspective can prove valuable which is why we support our clients’ teams with regular reporting and recommendations.

Ongoing enhancements

As 2020 has taught us, agile teams and flexible systems can be invaluable in times of sudden change. Through our regular reporting, we flag up opportunities and quick wins for our clients. We encourage our clients to consider ongoing enhancements with us, so they’re always ready for what’s next.

Not a Pixl8 client?

Our consultants are experienced at working on detailed reviews and recommendations at times when thoughtful and considered change is needed. We can also be fleet of foot and provide quick wins to challenges such as uplifting membership acquisition, renewal rates or a homepage refresh.

So, set us a challenge; we can work with you to:

Run a website health check to identify pain points and opportunities
Optimise messaging, look and feel of key pages
Enhance your Google Analytics set up
Analyse and visualise your data

Take the first step

Not sure where to start?

Get in touch to have a chat and find out what we could do for you
Sign up to our monthly newsletter, the Forward, to be in the know about industry trends and opportunities
Have a read of our Guide to Digital Transformation to assess your organisations’ digital potential

Find out more

Our services

Pixl8 consultancy

We can work with you to achieve your goals by providing guidance on your digital strategy, UX, conversion, marketing channels and creative approach. This gives your team everything they need to make informed decisions to optimise your digital channels.

Find out more

Our products

Ready Membership

Are you a membership organisation looking to boost member numbers and engagement digitally? ReadyMembership is the feature-rich solution designed to enable year-round connectivity and enhanced UX.

Find out more

Insights

Pixl8 Guide to Digital Transformation

You can now download your copy of the Pixl8 Guide to Digital Transformation. In this guide, we explore the different approaches that can deliver effective and lasting digital transformation and show the benefits for you and your team.

Download the whitepaper

Return to listing

Where to go from go-live

Share this...

Go-live is just the start

How we make it happen for our clients

Discovery

Open communication

Empowering teams

Digital MOTs

Ongoing enhancements

Not a Pixl8 client?

Take the first step

Find out more

Pixl8 consultancy

Ready Membership

Pixl8 Guide to Digital Transformation