Designing online services that wow members

In 2020, we have seen a surge in membership organisations offering new or updated online services to their members - and the trend is still holding on. As a natural extension to traditional, offline member services, great online services have the potential to elevate and future proof your member value proposition.

Digital opportunities are ever evolving and so are your members’ expectations. But what makes a “great” online member service? In this month’s design takeover we have been sharing insights and top tips on how you can improve your online presence.

Inspiring members and making them want to come back is a key focus for Pixl8 when working with clients. Using design well elevates how your members experience services.

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